Your Privacy

about this policy

This Privacy Policy is intended to inform you of our policies and practices regarding the collection, use and disclosure of any Personal Information and Anonymous Information you submit to us through our website and your communications with us.

We hope you take the time to read this policy. It is important to check back often for updates. If we make changes we consider to be important, we will let you know by placing a notice on the relevant Service and/or contact you using other methods such as email.

privacy statement

Here is how personal data is held and processed by my business tryEFT. For any questions or if you would like to know what data is held or you would  like your data to be deleted please use the contact form. I do not share any data at all with other organisations or individuals

eft appointments

If you make an appointment with me your contact details and appointment time are stored online.

All session notes are confidential, handwritten and safely stored under lock and key. No other person has access to these session notes.

Online appointments are made by Zoom video conference.

WHAT PERSONAL DATA WE COLLECT & WHY

We collect information about you when you send us an email, leave comments or submit a request form but only for the purposes of carrying out our contracted service or contacting you with a reply as requested. This information may include, but is not limited to, your name, e-mail address, phone number, credit/debit card details and any other details as might be requested from you for the purpose of registration and/or continued use of our Services.

We may also collect information from you if you request information or customer support.

contact forms

When you send us a contact form request, that information is used solely for the purposes of replying to your message.  The contact form software we use records your data in our website database so it can send us a notification of your correspondence.  Emails are retained on the database for a period of two months, after which they are deleted.

how we keep your data safe

Our website uses an SSL certificate which protects data as it is transferred from computer to computer. SSL is the standard security technology for establishing an encrypted link between a web server and a browser. This link ensures that all data passed between the web server and browsers remain private and integral. SSL is an industry standard and is used by millions of websites in the protection of their online transactions with their customers.

Our website and databases are hosted on a server in the EU with Siteground, who are fully compliant with GDPR regulations.  Our website is kept up to date, manually reviewed on a weekly basis and protected by robust security tools, to defend it against hacking, phishing or any unauthorised entry.

cookies

This site uses cookies – small text files that are placed on your machine to help the site provide a better user experience. In general, cookies are used to retain user preferences, store information for things like shopping carts, and provide anonymised tracking data to third party applications like Google Analytics. As a rule, cookies will make your browsing experience better. However, you may prefer to disable cookies on this site and on others. The most effective way to do this is to disable cookies in your browser. We suggest consulting the Help section of your browser or taking a look at the About Cookies website which offers guidance for all modern browsers

contact information

You can contact us by emailing us at info@tryeft.co.uk

We will respond to any requests for data or information as soon as possible.

Any Questions?

I am looking forward to hearing from you!